Shipping Policy
Processing Times
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Orders are processed within 1–2 business days.
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You’ll receive a confirmation email with tracking details once your order has shipped.
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Orders are not processed on weekends or public holidays.
Shipping Rates & Delivery Times
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New Zealand Standard Shipping: 1–3 business days.
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New Zealand Rural Shipping: 2–7 business days.
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Shipping rates are calculated at checkout.
International Shipping
We currently only ship within New Zealand. For international enquiries, please contact us directly for availability and shipping quotes.
Delays
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Delivery times are estimates only and may be affected by courier delays, weather, or peak holiday periods.
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Logical Products is not responsible for delays once an order has been handed over to the courier.
Tracking
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All orders include tracking where available.
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Tracking information will be emailed to you after dispatch.
Incorrect Addresses
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Please ensure your delivery details are correct at checkout.
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We cannot refund or replace items sent to an incorrect address provided by the customer.
Lost or Damaged Parcels
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If your order is lost or arrives damaged, contact us at info@logicalproducts.co.nz within 7 days of delivery.
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We’ll work with the courier to resolve the issue as quickly as possible.
Shipping Returns
To return a product, please send it to:
📍 8 Crest lane, Redcliffs, Christchurch 8081, New Zealand
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
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See our full Returns & Refunds Policy for more information.
Questions?
For shipping enquiries, please contact us at: